Cancellation Policy
At Zarvish.com, we understand that sometimes plans change. We strive to offer a flexible cancellation policy to accommodate your needs.
Order Cancellation
Before Shipment: You may cancel your order at any time before it has been shipped. To cancel your order, please contact us immediately at info@zarvish.com with your order number or whatsapp us at 8871545498. If your order has not yet been processed, we will cancel it, and no charges will be applied.
After Shipment: If your order has already been shipped, you may still be able to cancel it. However, the cancellation will be treated as a return, and our standard return policy will apply. You will need to follow the return process and ship the item back to us in accordance with our return policy.
Refunds for Cancelled Orders
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If you cancel your order before it has been shipped, we will process a full refund to your original payment method. The refund will be processed within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
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If you cancel your order after it has been shipped, a refund will be issued once the returned item has been received and inspected. The refund will be subject to the conditions outlined in our return policy.
Non-Cancellable Orders
Certain items may not be eligible for cancellation after purchase. These include, but are not limited to:
- Custom or personalized items
- Perishable goods (such as food, flowers, or plants)
- Personal care goods (such as beauty products)
- Sale items or gift cards
Please get in touch with us if you have any questions or concerns about the eligibility of your order for cancellation.
Contact Us
If you have any questions about our cancellation policy or need assistance with canceling your order, please contact us at info@zarvish.com or whatsapp us at 8871545498. We're here to help and ensure your experience with Zarvish.com is a positive one.